Bookings are subject to the following terms and conditions:
A contract between you and the owner will come into existence when the full payment is received, and a booking confirmation is issued showing the confirmed holiday dates.
The contract binds you (the lead booker) & all the members of the party who are part of the booking.
It is your responsibility to ensure that all members of your party accept the terms of the contract set out in these terms & conditions.
Failure to disclose all relevant information or comply with these terms may lead to termination of the contract & loss of the booking.
We require the names, ages, and contact details of all guests.
Full refund for cancellations up to 30 days before check-in. If booked fewer than 30 days before check-in, full refund for cancellations made within 48 hours of booking and at least 14 days before check-in. After that, 50% refund up to 7 days before check-in. No refund after that.
We strongly advise that you take out comprehensive travel insurance to cover cancellations. If you choose not to, then you accept responsibility for any loss that you may incur due to your cancellation.
If your booking is cancelled due to circumstances beyond our control, notification will be given of the cancellation as soon as possible and we will promptly refund all payments made to us for your holiday.
Our liability for cancellation will be limited to payments made to us.
If our property must close due to government restrictions or your address is put into local/regional lockdown for your holiday dates and you are unable to travel, you will be refunded in full.
The maximum number of persons occupying the property must not exceed the accommodation's guest capacity and only those listed on the booking form can occupy the property.
If you wish to invite additional visitors to visit you during your stay, please ask us first.
Please be advised that no extra overnight visitors are allowed to stay at the property.
Bookings cannot be accepted from persons under eighteen years of age.
The owner reserves the right to refuse a booking without giving any reason.
We or our representatives reserve the right to enter the property at any time to undertake essential maintenance, repairs or for inspection purposes.
Tenancies normally commence at 3pm on the arrival date and guests are required to leave the rental by 10am on the day of departure. Failure to do so may result in you being charged a further day’s rental.
You must not use the property except for the purpose of a holiday.
Smoking and Vaping is not allowed in the property, vaping or smoking anywhere inside the premises will result in immediate termination of occupancy and forfeiture of all payments. This must be strictly adhered to, and any damage or extra cleaning caused will be at your expense.
Pets
Each property has tis own pet rule and all pets must be booked in as they will incur an additional cost
Please don’t let dogs on the furniture, especially sofas and beds.
Guests are responsible for cleaning up after their pets.
Dogs must not be left alone in the property.
You are responsible for your dog and you will be charged for any damage caused by your dog.
Damages and breakages
Please treat the facilities & accommodation with due care so that other guests may continue to enjoy them.
If you notice something is missing or damaged in your accommodation, please let us know immediately so that we can take the appropriate action.
If there has been any damage or breakages during your stay, we would be grateful if you could report them promptly, especially before check-out.
The accommodation will be inspected at the end of the holiday & you may be charged for any loss, damage or extra cleaning costs.
These are to be paid for in full within 7 days of notification.
If damage occurs and the owner must cancel and/or refund subsequent bookings, the owner may bring a claim against you for any loss arising as a result.
Please lock the doors and close the windows when you leave the property unoccupied.
Please make sure you switch off lights, heating, air conditioning or any electrical appliances when you go out – we’re an eco-friendly holiday home.
The owner reserves the right to make a charge to cover additional cleaning costs if the client leaves the property in an unacceptable condition.
Please note that if any keys issued are not returned at the end of your stay, then the cost of replacement will be charged to you.
The client may in no circumstance re-let or sublet the property.
The owners shall not be liable to you or your holiday party for loss or damage to property, however arising.
All inventory must remain in the property and not be taken to another property.
You are responsible for the supervision of all members of your party under the age of 18 at all times.
Please respect the community and try to keep noise levels to a minimum, especially between 11 pm and 8 am. We reserve the right to terminate your rental agreement with immediate effect where the unreasonable behaviour of the persons named on the booking (or their guests) may impair the enjoyment, comfort or health of others. You’ll be asked to leave the property, without any refund of the rental amount paid.
Fireworks, Chinese lanterns, firepits, candles and portable bbqs are prohibited.
Keys
There is a £45 charge for replacement Keys if lost
Wi-Fi – the guest agrees to reasonable and lawful usage.
Domestic electric vehicle chargers (commonly known as a ‘granny charger’ or a ‘trickle charger’) are not suitable for use at the property and are strictly forbidden.
You are liable for any damage or loss suffered by us due to your unauthorised use of domestic chargers.
Any problem or complaint must be immediately reported directly to us/our representatives to allow us the opportunity to resolve it.
Non-compliance with the house rules will be considered as a breach of the terms and conditions of the rental agreement. We reserve the right to terminate the booking with immediate effect and without a refund if they do not abide by the rules.
We expect all guests to enjoy the facilities and treat the property with the same respect that they would with their own home.
